PRIVACY POLICY

At Madre Superiora Coffee Roasters , we value and respect the privacy of our customers and visitors. This Privacy Policy details how we collect, use, and protect the personal information you provide to us when you access our website and services.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal information: Name, email address, physical address, phone number and payment details.
  • Browsing information: Data such as your IP address, browser type, operating system, pages visited and time spent on our site.
  • Cookies and similar technologies: We use cookies and other tracking tools to improve your experience on our website and to personalize content and ads.

2. Use of Information

The information we collect is used for the following purposes:

  • Order processing: To manage and complete your purchases, as well as to send you updates about your order.
  • Customer Service: To respond to your queries, requests or any issues relating to your account or order.
  • Improving our services: We use navigation information to improve the performance of our website and personalize your experience.
  • Marketing and promotions: If you consent, we may send you emails with promotions, news about our products or special events.

3. Disclosure of Information to Third Parties

We are committed to not selling, exchanging or transferring your personal information to third parties without your consent, except in the following cases:

  • Service Providers: We share your information with trusted service providers who help us manage the website, process payments, ship, or provide customer support.
  • Legal Compliance: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Madre Superiora Coffee Roasters , our users, or third parties.

4. Protection of Information

We implement a variety of security measures to protect your personal information both online and offline. We use SSL (Secure Socket Layer) encryption on all financial transactions and maintain strict practices to protect data on our servers.

5. Your Rights

You have the right to access, correct or delete your personal information stored in our system. If you wish to exercise any of these rights, you may contact us at [contact email] .

Additionally, you may opt out of receiving our marketing communications at any time by clicking the "unsubscribe" link in promotional emails.

6. Cookies

We use cookies to improve your experience on our website by providing features such as automatic authentication and content personalization. You can manage or disable cookies in your browser settings. However, some features of the site may not function properly if you disable cookies.

7. Links to Third Parties

Our website may contain links to third party sites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review their privacy policies before providing your information to them.

8. Changes to the Privacy Policy

Madre Superiora Coffee Roasters reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and, in the case of material changes, we will notify you by email or by means of a notice on our website.

9. Contact

If you have any questions or concerns about our Privacy Policy or the treatment of your personal information, you may contact us at [contact email] or by phone at [phone number] .